Orders placed by online purchase will be charged within 24 hours of purchase. Any cancellation or change made prior to the charge will be voided. Any cancellation or change made after the end of business hours (6:00PM Eastern) on the day the order was charged will be assessed the greater of a $10.00 cancellation fee or 10% of the purchase price. Changes or cancellations must be submitted in writing.

Orders placed by telephone purchase by a customer service representative will be required to review the invoice and terms and conditions and then complete and return an authorization to charge form via email, mail or fax before the order is binding. Once the paperwork is complete and the card is charged any cancellation made after the end of business hours (6:00PM Eastern) on the day the order was charged will be charged the greater amount of a $10.00 cancellation fee or 10% of the purchase price.

Orders made by wire transfer or with check or money order are also subject to a cancellation fee which will be the greater of a $10.00 cancellation fee or 10% of the purchase price.

Orders that are shipped and refused at delivery, returned after accepting delivery and/or cancelled after shipping from our facility will forfeit the shipping fees incurred and will be charged the greater of a $20 restocking fee or 20% of the purchase price.